TERMS AND CONDITIONS

Trouble Awaits LLC
Effective Date: March 24, 2026

1. Acceptance of Terms

Welcome to the website operated by Trouble Awaits LLC (“Trouble Awaits LLC,” “Company,” “we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website, including any content, functionality, products, services, and purchases made through the website (collectively, the “Site”).

By accessing, browsing, or using the Site, creating an account, submitting information through the Site, or placing an order, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions, as well as any other policies referenced herein. If you do not agree to these Terms and Conditions, you must not access or use the Site.

Trouble Awaits LLC is an online-only retail business and does not operate a physical retail storefront for customer visits.

2. Eligibility to Use the Site

By using the Site, you represent and warrant that you are at least eighteen (18) years of age, or that you are using the Site under the supervision and with the consent of a parent or legal guardian who agrees to be bound by these Terms and Conditions. You further represent and warrant that you have the legal capacity to enter into a binding agreement.

You agree to use the Site only for lawful purposes and in accordance with these Terms and Conditions. You may not use the Site in any way that violates applicable federal, state, local, or international law or regulation, or that could damage, disable, overburden, or impair the Site.

3. Products, Availability, and Site Information

All products displayed on the Site are subject to availability. We reserve the right, at any time and in our sole discretion, to modify, suspend, discontinue, or remove any product, content, offer, promotion, or feature of the Site without prior notice.

We make reasonable efforts to ensure that product descriptions, pricing, colors, images, measurements, and other content on the Site are presented as accurately as possible. However, we do not warrant that any product description, photograph, image, color display, specification, pricing information, availability information, or other content on the Site is complete, accurate, current, reliable, or error-free. Variations in monitor settings, lighting, device display, and manufacturing may affect how products appear.

4. Orders, Pricing, and Payment

All prices listed on the Site are in U.S. Dollars unless otherwise stated. Prices, product availability, promotions, and specifications are subject to change without notice.

We reserve the right to refuse, limit, cancel, or reject any order in our sole discretion, including, without limitation, where we suspect fraud, unauthorized activity, pricing or listing errors, inventory inaccuracies, or misuse of the Site. Receipt of an order confirmation email does not constitute acceptance of an order. An order is deemed accepted only when it has been processed and shipped by us.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made on the Site. By submitting payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us and our third-party payment processors to charge the total amount of your order, including any applicable taxes and shipping charges.

5. Final Sale Policy

All purchases made through the Site are final sale.

Except as otherwise required by applicable law, we do not offer refunds, returns, exchanges, or cancellations for any completed order. By placing an order through the Site, you acknowledge and agree that you are purchasing products on a final-sale basis and that you are solely responsible for reviewing product descriptions, sizing, quantities, color selections, shipping information, and all order details before submitting your order.

Orders may not be changed, modified, or canceled after they have been submitted.

If you believe you received an incorrect item or an item that was materially damaged upon delivery, you must contact us at troubleawaitsllc@gmail.com within seven (7) days of confirmed delivery. Any request for review must include your order number, a description of the issue, and clear photographic evidence. Any review of such request shall be conducted in our sole discretion, except where otherwise required by law.

6. Shipping Policy and Delivery Timeframes

We will make commercially reasonable efforts to process and ship orders within the timeframe stated on the Site, if any. If no shipping timeframe is stated, we will ship within a commercially reasonable time consistent with applicable law. Because federal law requires sellers who advertise shipping timeframes to have a reasonable basis for those promises, and to obtain consent to delays or issue refunds for unshipped merchandise in certain circumstances, any shipping estimates provided on the Site are made subject to product availability, operational conditions, carrier delays, and other factors outside our control.

Shipping and delivery dates are estimates only and are not guaranteed. We are not liable for shipping delays caused by carriers, weather, natural disasters, service interruptions, labor disruptions, customs processing, incorrect address information, or other events beyond our reasonable control.

You are solely responsible for providing accurate shipping information at checkout. We are not responsible for orders delayed, lost, returned, or misdelivered due to inaccurate, incomplete, or outdated shipping information provided by you.

7. Risk of Loss; Lost, Stolen, and Missing Packages

Title to and risk of loss for products purchased from the Site pass to you when we deliver the package to the shipping carrier.

Once a package has been transferred to the carrier, we are not responsible for carrier-related loss, theft, delay, damage in transit, delivery failure, or delivery to an incorrect address if the address provided by the customer was incorrect or incomplete. If tracking information shows that a package has been delivered, the order will be deemed fulfilled.

If your tracking information indicates that your package has been delivered but you believe it is missing, you must contact the shipping carrier directly and file any appropriate claim or investigation request. We do not provide refunds or replacements for packages marked as delivered, except as otherwise required by applicable law.

8. Chargebacks and Payment Disputes

By completing a purchase with Trouble Awaits LLC, you agree to contact us at troubleawaitsllc@gmail.com to attempt a good-faith resolution of any issue prior to initiating a chargeback, payment dispute, payment reversal, or similar claim with your bank, card issuer, or payment provider.

Initiating a chargeback or payment dispute without first contacting us and providing an opportunity to resolve the matter may constitute a violation of these Terms and Conditions and may be considered evidence of bad-faith conduct.

Chargeback Enforcement Policy

In the event of a chargeback or payment dispute, Trouble Awaits LLC reserves all rights to respond to, contest, and enforce this policy, including, without limitation, the following actions:

Permanent Account Restriction. We reserve the right to suspend, restrict, or permanently prohibit future purchases from any customer who initiates a chargeback or payment dispute that we determine, in our sole discretion and where permitted by law, to be fraudulent, abusive, unwarranted, or made in bad faith.

Formal Dispute Escalation. We reserve the right to submit all relevant evidence to the applicable payment processor, bank, card issuer, financial institution, platform, or fraud-prevention service, including but not limited to order records, transaction records, billing information, shipping information, IP address data, device verification data, fraud screening results, shipment tracking information, delivery confirmation, customer communications, and evidence of policy acceptance.

Recovery of Funds and Collections Activity. Where a chargeback or payment dispute is determined to be fraudulent, abusive, or unwarranted, we reserve the right, where permitted by applicable law, to seek recovery of the original transaction amount, associated chargeback fees, administrative costs, collection costs, and any other lawful damages or recoverable expenses. We further reserve the right to refer the matter to a third-party collections agency or legal counsel.

Acknowledgment of Transaction Validity

By placing an order, you represent, warrant, and agree that:
you are the authorized holder or user of the payment method used for the transaction;
the transaction is legitimate, intentional, and authorized;
you have reviewed and agreed to these Terms and Conditions, including the Final Sale Policy, Shipping Policy, and Chargeback Policy; and
you will not initiate a chargeback or payment dispute in bad faith or as a means to retain products without payment.

Fraud Prevention Notice

We actively monitor transactions for fraud, abuse, misuse of payment systems, and attempts to obtain goods without payment. Any such conduct may result in order cancellation, account termination, reporting to payment processors, fraud-prevention networks, or law enforcement, and pursuit of any available civil remedies.

9. Intellectual Property

All content on the Site, including without limitation all text, graphics, logos, icons, images, photographs, product names, trademarks, service marks, trade dress, software, designs, and other materials, is owned by or licensed to Trouble Awaits LLC and is protected by applicable intellectual property, copyright, trademark, and other laws.

No content from the Site may be copied, reproduced, distributed, modified, republished, uploaded, posted, transmitted, displayed, sold, licensed, or otherwise exploited for any commercial purpose without our prior written consent.

10. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE, ALL CONTENT, AND ALL PRODUCTS AND SERVICES OFFERED THROUGH THE SITE ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS” BASIS.

TROUBLE AWAITS LLC DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, OR THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, TROUBLE AWAITS LLC, ITS OWNERS, MANAGERS, MEMBERS, AFFILIATES, EMPLOYEES, CONTRACTORS, LICENSORS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE SITE, THESE TERMS AND CONDITIONS, OR ANY PRODUCTS PURCHASED THROUGH THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF TROUBLE AWAITS LLC FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE, THESE TERMS AND CONDITIONS, OR ANY PRODUCT PURCHASED THROUGH THE SITE SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU TO TROUBLE AWAITS LLC FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.

12. Indemnification

You agree to defend, indemnify, and hold harmless Trouble Awaits LLC and its owners, managers, members, affiliates, employees, contractors, licensors, successors, assigns, and agents from and against any and all claims, actions, demands, damages, judgments, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees and costs, arising out of or relating to your use of the Site, your breach of these Terms and Conditions, your violation of any law, rule, or regulation, or your infringement or violation of any third-party right.

13. Third-Party Services and Links

The Site may contain links to third-party websites, applications, services, tools, plugins, or platforms, or may integrate with third-party service providers including payment processors, shipping carriers, analytics providers, advertising partners, and fraud-prevention services. We do not control and are not responsible for the content, terms, privacy practices, security, or operations of any third-party service.

Your use of any third-party service is at your own risk and subject to that third party’s own terms and policies.

14. Arbitration; Class Action Waiver

To the fullest extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to the Site, these Terms and Conditions, any product purchased from the Site, or the relationship between you and Trouble Awaits LLC shall be resolved exclusively by final and binding arbitration on an individual basis, rather than in court, except that either party may bring an individual action in small claims court if the matter qualifies.

You and Trouble Awaits LLC each waive the right to a trial by jury and waive the right to participate in any class action, class arbitration, representative action, private attorney general action, or other consolidated or collective proceeding.

15. Governing Law

These Terms and Conditions and any dispute arising out of or relating to the Site or any purchase from the Site shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles, except to the extent preempted by federal law.

16. Severability

If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, that provision shall be deemed severed, and the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.

17. Changes to Terms

We reserve the right to update, modify, or revise these Terms and Conditions at any time in our sole discretion. Any changes will become effective immediately upon posting to the Site unless otherwise stated. Your continued use of the Site after revised Terms and Conditions are posted constitutes your acceptance of those revised Terms and Conditions.

18. Contact Information

Trouble Awaits LLC
Email: troubleawaitsllc@gmail.com