Shipping policy

Trouble Awaits LLC
Effective Date: March 24, 2026

1. Overview

This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from Trouble Awaits LLC.

We are an online-only store and do not operate a physical retail location.

By placing an order, you agree to this Shipping Policy.

2. Order Processing

  • Orders are typically processed within 1–5 business days
  • Orders are not processed on weekends or holidays
  • Processing times may be longer during busy periods or product drops

We may delay or cancel orders if needed for:

  • Payment verification
  • Fraud checks
  • Inventory issues

3. Shipping Carriers

We ship using trusted carriers such as:

  • USPS
  • UPS
  • Other providers as needed

The carrier used for your order is selected at our discretion.

4. Shipping Rates

Shipping costs are calculated at checkout based on:

  • Weight
  • Location
  • Shipping method

5. Delivery Times

Shipping times are estimates only and are not guaranteed.

Delays can happen due to:

  • Carrier issues
  • Weather
  • High shipping volume
  • Incorrect address details

Once your order has shipped, we are not responsible for delivery delays.

6. Risk of Loss

Once your order is handed to the shipping carrier:

  • The shipment becomes the responsibility of the carrier
  • Risk of loss transfers to the customer

7. Delivered Packages

If tracking shows your package as delivered, the order is considered complete.

We are not responsible for packages that are marked delivered but cannot be located.

8. Lost or Stolen Packages

If your package is missing or cannot be located:

  • You must contact the shipping carrier directly
  • You must file a claim with the carrier for investigation
  • You are responsible for following the carrier’s claims process

We do not provide refunds or replacements for lost or stolen packages.

9. Incorrect Addresses

You are responsible for entering the correct shipping address.

We are not responsible for:

  • Orders shipped to incorrect addresses
  • Packages returned due to address errors

If a package is returned to us:

  • You may be required to pay for reshipping

10. International Shipping

If international shipping is offered, you agree to the following:

  • Delivery times are estimates and may vary significantly
  • Orders may be subject to customs processing delays beyond our control

You are solely responsible for:

  • Any customs duties, import taxes, or fees
  • Any additional charges required by your country

Trouble Awaits LLC is not responsible for:

  • Delays caused by customs
  • Packages held, seized, or delayed by customs authorities
  • Additional fees charged by your local government

11. Order Issues

If you receive:

  • The wrong item
  • A damaged item

Contact us within 7 days of delivery at:

troubleawaitsllc@gmail.com

Include:

  • Your order number
  • Photos of the issue

12. Changes to This Policy

We may update this Shipping Policy at any time.

13. Contact

Trouble Awaits LLC
Email: troubleawaitsllc@gmail.com